| AutoDesk Media Request |
| AutoDesk allows end users to also receive a copy of their software if they qualify. Please use the link to access the request area. You will need your product serial number to proceed. |
| AutoDesk Educational Support |
| AutoDesk has created a specific technical support area for educational systems. AutoDesk has provided references to tech bulletins as well as installation and deployment guides. |
| AutoDesk Software Deployment Fails |
| The deployment fails due to the deployment path either containing a space, and\or exceeding 32 characters.
|
| AutoDesk End of Evaluation Period Message |
| This issue is due to the software product shipping with a time limited viewer. |
| AutoDesk Serial Number Checksum Error |
| This is the AutoDesk issue that forces the fix on the eReg servers (temp. backend fix currently in place). |
| AutoDesk Licensing, Activation and Registration |
| Learn about the various types of Autodesk software licenses, and decide which one is right for you and your organization. If you have already obtained licenses, learn how to activate the type of license you’ve purchased. |
| AutoDesk Licensing, Activation and Registration FAQ's |
| Frequently asked questions that help you learn about the various types of Autodesk software licenses, and decide which one is right for you and your organization. If you have already obtained licenses, learn how to activate the type of license you’ve purchased. |
| Registration error after using imaging software to distribute MSSA licensed product |
| You distributed a multiseat standalone (MSSA) licensed product using machine imaging software, such as Symantec Ghost. The first 5 machines started without errors. However, all susequent machines displayed registration error 10 when the product was launched. |
| Supported installation methods for AutoDesk Products |
| You are installing AutoDesk products and you want to know which installation and deployment methods have been tested by Autodesk.
PLEASE NOTE:
Other third-party installation or deployment methods have not been tested and are NOT supported by Autodesk. These methods include, but are not limited to:
Other third-party "push" install services and
machine imaging products, such as Symantec Ghost. |
| Network Deployment Troubleshooting Guide |
| This guide offers troubleshooting advice to ensure a successful network deployment of Autodesk products. If you are setting up a network deployment for the first time, follow the instructions in the Network Administrator’s Guide – available as a PDF file on the product installation DVD.
PLEASE NOTE:
The guide is availalble under the document section on each software disc. Failure to use tested and approved installation methods will result in a loss of available tech support. Teaching Systems strongly recommends that users print out and/or read the network administrators guide entirely before beginning to install any AutoDesk software product. |
